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Customer service

Returns & refunds

Clear support if something is not right with your order.

Returns & refunds

Our final return, cancellation and refund policy will be published before the store launches. Please contact our support team with your order number and a description of the issue.

Because many RD NORDFAB products are made to order or customized, return eligibility may differ for personalized items. The applicable policy will be shown at checkout and in your order confirmation.

For damaged or incorrect deliveries, contact support with photographs of the packaging and item so the team can review the issue.

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